How long does an insurance company have to settle a claim in Pennsylvania?
An insurance company has 15 days to settle a claim in Pennsylvania if you’re making the claim to your own insurance company. If you’re making the claim to another insurance company, they have 30 days to investigate and settle the claim. The insurance company has 10 days to acknowledge that you reported the accident.
How far should the insurer go in its investigation of claims?
In general, the insurer must complete an investigation within 30 days of receiving your claim. If they cannot complete their investigation within 30 days, they will need to explain in writing why they need more time. The insurance company will need to send you a case update every 45 days after this initial letter.
Do insurance companies always investigate claims?
Short answer: Yes, insurance companies conduct extensive investigations to avoid paying large claims. If someone else’s negligence injures you, you can try to recover damages. The first step usually involves filing a claim with the at-fault party’s insurance company.